Innovation Strategy Manager Front End
Job Location: Mississauga, ON, Canada
As the process expert, the Innovation Strategy manager supports the operations leadership team. The innovation strategy manager is accountable for the identification, design, implementation of all innovation strategies with responsibility for their P&L results.
Identify, design and help implement processes, systems and organizational changes to improve the customer experience while also improving associate and inventory productivity.
Act as Canada’s representative on the global business process lead market team to develop the global maturity model for their area of responsibility.
Work closely with international innovation teams to develop new processes for the company and leverage globally across the enterprise.
Design and/or help implement training strategies for store management to introduce new processed to the organization.
Support the growth of the business through the review and design revisions for prototype store formats.
Provide content for all training materials and help facilitate national training where required.
Responsible for defining, building &improving operational metrics of the assigned area as well as service levels
Develop and leverage strong partnerships between Home Office and Operations in order to effectively influence store execution focusing on the store management level.
Degree in Technical/ Business, Engineering, or related field of study
Experience in utilizing strategies, techniques and tools for process and productivity improvement
Experience in leading projects and utilizing project management techniques & methodologies
Experience in assessing and gaining approval for business solutions including creating business requirements, developing financial business cases, building executive-level support for capital funding, and designing tests, pilots and roll-out plans for major process and/or technology implementations
Experience in retail operations, retail technology solutions, or retail strategy & analysis
Innovation Strategy Manager - Front End
Job ID: 281599BR